We guarantee all merchandise purchased from Algar Ferrari of Philadelphia to be delivered as stated at the time of sale, and are committed to resolving any problems or disputes in a respectful and timely manner. Please contact us at firstname.lastname@example.org or 1-610-527-1100 with any concerns.
Algar Ferrari of Philadelphia’s parts department stocks a complete inventory of factory parts with direct access to the factory in Italy. We also stock an extensive selection of factory accessories and car care products. Due to the fact we are a factory-authorized provider, we are able to honor the factory's warranty on all factory authorized parts.
Shipping Estimates and Actual Costs:
Algar Ferrari of Philadelphia’s parts department uses the UPS Shipping Cost API to estimate shipping costs as accurately as possible. Howerver, due to having over 75,000 parts in stock it is not possible to weigh and dimensionalize every item in our inventory for 100% accuracy. Estimted Shipping Costs in an ecommerce transaction are estimates, and as orders are packaged and fulfilled shipping costs may increase or decrease depending on co-packing of items, and final size and weight of the shipping container. When making an ecommerce transaction on algarferrari.com, you authorize us to make adjustments for the actual shipping costs incurred in fulfilling your order, which may exceed the original online estimate. Adjustments that increase the original authorization on your credit card will be made as a separate "rebillable transaction" in Authorize.net. We will notify you by email of the increase is billed shipping costs.
Parts Return Policy:
Please contact us at email@example.com or 610-527-1100 within 15 days regarding any part that you received that was incorrect or damaged. A copy of the original invoice must accompany all returns.
If the part is determined to have been shipped incorrectly or damaged by Algar Ferrari of Philadelphia, you the customer will receive a full refund or exchange for the proper part of equal value.
If you the customer ordered the wrong part you will be responsible for return shipping costs and a 15% restocking fee.
Refunds are processed within approximately three (3) business days of our receipt of your merchandise. Your refund will be credited back to the same card used to make the original purchase on the Site. Refund times will depend on the credit or debit card company’s policies. Be aware that the currency date for the credit will coincide with the date of the original payment, therefore you will not be charged any interest fees.
We want to make sure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return your UNUSED article of merchandise within fifteen (15) days from the date of delivery. ALGAR FERRARI OF PHILADELPHIA offers no exchange before sending your article of merchandise back to us, please make sure that all of the following conditions have been correctly satisfied. Before sending your article of merchandise back to us, please refer to our Return Policy to make sure that all the conditions listed in such policy have been correctly satisfied. The article you wish to return: • can be sent back to us only after you have completed and submitted the online Return Form available on the US Site within fifteen (15) days from delivery; by completing and submitting our online return form you will receive your Return Number; • must be unused, unworn, unwashed and not damaged; • must have the refund tag still attached with the disposable seal that must still be intact; • must be returned complete of all of its parts and accessories; • must be sent in its original packaging; audio CDs must be returned with their original envelope seal or package seal unbroken and intact; • return items must be shipped back to ALGAR FERRARI OF PHILADELPHIA within fifteen (15) days from the date of delivery; • must be sent in one single shipment: articles that belong to the same order must be returned to us at the same time; • and must be shipped from the United States. If all of these conditions are satisfied, we will refund the value of the returned product(s), Sales Tax included, less any original shipping costs. You can send the return at your expense, with a courier of your choice. We will not issue any refunds for returns that do not satisfy all of the conditions indicated above; provided, however, that you will have the option to request within thirty (30) days of being notified that you are not entitled to a refund that your merchandise be shipped back to you, at your own cost, in the condition in which it was received by ALGAR FERRARI OF PHILADELPHIA. If you do not request the return of your merchandise within said thirty-day period, ALGAR FERRARI OF PHILADELPHIA will be entitled to dispose of such merchandise in its sole discretion.